News

Coronavirus Stimulus & Relief Unemployment Insurance Provisions

Tuesday, December 29, 2020 at 01:00 pm

BISMARCK, N.D. – On Sunday, December 27, President Trump signed into law H.R. 133, Consolidated Appropriations Act, 2021, which included portions related to Coronavirus Stimulus & Relief.  Included within the Coronavirus Stimulus & Relief portion are items relating to the Unemployment Insurance program. 

Although further guidance is required from the United States Department of Labor in order to implement some aspects of the Unemployment Insurance provisions, Job Service is actively re-programming our systems to account for the changes we believe we can safely make while awaiting official guidance.  A high-level overview of the primary changes relating to Unemployment Insurance follows.
 


Be vigilant about bad actors online

Sunday, December 27, 2020 at 11:00 pm

We know it can be a long wait to get in touch with ID.me customer service. DO NOT follow advice or click links from other commenters on social media. Any contact you initiate with ID.me should be through their portal at help.id.me

ID.me representatives DO NOT contact you using email addresses that end in '.com'. Please be vigilant.

The address "verified @ your-id-me.com"  IS NOT LEGITIMATE. The website "losswagesassistance @ unemployment-govsupport.com" is also NOT LEGITIMATE.

If you have had correspondence with someone using an email address ending with 'id-me.com' please report it to law enforcement and to ID.me's official Twitter account.


Looking for help with ID.me?

Thursday, December 17, 2020

Job Service ND cannot provide customer assistance for ID.me. Click for user guides and ID.me contact information


System Maintenance scheduled for Wednesday, December 16

Tuesday, December 15, 2020 at 11:00 pm

Unemployment services (UI ICE, UI EASY, Secure FTP and the interactive phone system) will be temporarily unavailable between 9 PM (CT) Wednesday, December 16th and 2 AM (CT) Thursday, December 17th for scheduled maintenance. Our website will be available during this time.

Customers will be unable to file unemployment insurance claims, certify eligibility or file quarterly reports while maintenance is performed. Employers will be unable to access their UI EASY accounts. Job Service North Dakota encourages customers to complete these activities prior to the downtime or once the system returns to normal operation.


Job Service partners with ID.me to strengthen personal data security

Monday, December 14, 2020 at 11:30 am

Job Service North Dakota has partnered with ID.me to provide simple and secure online identity proofing. ID.me will be integrated on UI ICE on Thursday, Dec. 17.


System Maintenance scheduled for Tuesday, December 15

Monday, December 14, 2020 at 08:47 am

Unemployment services (UI ICE, UI EASY, Secure FTP and the interactive phone system) will be temporarily unavailable between 10 PM (CT) Tuesday, December 15 and 6 AM (CT) Wednesday, December 16 for scheduled maintenance. Our website will be available during this time.

Customers will be unable to file unemployment insurance claims, certify eligibility or file quarterly reports while maintenance is performed. Employers will be unable to access their UI EASY accounts. Job Service North Dakota encourages customers to complete these activities prior to the downtime or once the system returns to normal operation. 


System Maintenance scheduled for Sunday, December 13

Wednesday, December 9, 2020 at 11:00 pm

North Dakota Information Technology will be conducting maintenance which will affect the employer internet website (UI EASY), the secure file transfer portal (Secure FTP), the claimant internet website (UI ICE) and the claims center interactive voice response phone systems (701-328-4995) beginning Sunday, December 13, 2020 at 4:00 AM and ending no later than Sunday, December 13, 2020 at NOON CST.

All systems will experience intermittent outages during that time. Claimants may be unable to file an unemployment insurance claim, certify eligibility or complete required UI activities during any intermittent outages. Employers may be unable to access their UI EASY accounts.

Please make plans to complete these activities prior to the downtime or once the system returns to normal operation.


System Maintenance scheduled for Sunday, November 15

Wednesday, November 11, 2020 at 08:00 am

North Dakota Information Technology will be conducting maintenance which will affect the employer internet website (UI EASY), the secure file transfer portal (Secure FTP), the claimant internet website (UI ICE) and the claims center interactive voice response phone systems (701-328-4995) beginning Sunday, November 15, 2020 at 4:00 AM and ending no later than Sunday, November 15, 2020 at NOON CDT.

Click for more.


Employer’s Contribution and Wage Report (2020-3) assessed interest is being addressed

Friday, November 6, 2020 at 02:00 pm

With the crossing of months, the unemployment tax system erroneously calculated interest for any filings that were performed November 1 & 2. 

Click to read more


System Maintenance scheduled for Wednesday, Oct. 28 beginning at 9 pm

Wednesday, October 28, 2020

Beginning Wednesday October 28, 2020 at 9:00 PM and ending no later than Thursday October 29, 2020 at 2 AM CDT. All systems will be unavailable. Click to read more.