Pandemic Unemployment Assistance (PUA) update

Job Service staff deployed the updated computer coding necessary to process PUA claims under the new federal requirements last night, Tuesday, January 26th.   Although the majority of the deployment went as planned, some unexpected issues occurred that will require additional changes.  These changes will be done tonight, Wednesday, January 27th.  As a result, UIICE and the IVR phone system will be unavailable beginning at 8:00 PM Wednesday, January 27th until the early morning of Thursday, January 28th.  It is expected that the system will be available for certifying PUA weeks of unemployment on Thursday, January 28th after the system changes have been made.